Mix and Match
Shipping policy
Shipping Policy
Order Processing
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Orders are processed within 1-2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed the next business day.
Shipping Methods & Delivery Times
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We ship via reliable courier services across India.
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Estimated delivery times:
Region Delivery Time Metro / Major Cities 2-4 business days Tier-2 / Tier-3 Cities 4-7 business days Remote Areas / Islands 7-10 business days
Shipping Charges
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Standard shipping: Calculated at checkout based on your location and order size/weight.
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Free shipping: Available for orders over ₹999. (If applicable; remove/modify this if you no longer offer it.)
Tracking Your Order
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Once your order is shipped, we will send you a tracking number via email.
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You can track your order on our site using the “Order Tracking” page.
Delays & Exceptions
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During peak seasons (festivals, sales, etc.), shipping may take longer than usual.
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In case of unforeseen delays (weather, courier issues, etc.), we will notify you and try to resolve them as quickly as possible.
Damaged or Lost Packages
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Please inspect your order upon delivery.
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If the package is damaged or items are missing, contact us within 48 hours with photos of the packaging and damaged products.
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We’ll work with the courier to investigate and either send replacements or process refunds as appropriate.
Returns & Exchanges Related to Shipment Issues
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If there has been a mistake in your order, or the product is defective, contact us within 5 days of delivery.
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After evaluating, we will provide either a replacement or a refund, depending on the situation.
