Mix and Match

Shipping policy

Shipping Policy
Order Processing
  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods & Delivery Times
  • We ship via reliable courier services across India.

  • Estimated delivery times:

    Region Delivery Time
    Metro / Major Cities 2-4 business days
    Tier-2 / Tier-3 Cities 4-7 business days
    Remote Areas / Islands 7-10 business days
Shipping Charges
  • Standard shipping: Calculated at checkout based on your location and order size/weight.

  • Free shipping: Available for orders over ₹999. (If applicable; remove/modify this if you no longer offer it.)

Tracking Your Order
  • Once your order is shipped, we will send you a tracking number via email.

  • You can track your order on our site using the “Order Tracking” page.

Delays & Exceptions
  • During peak seasons (festivals, sales, etc.), shipping may take longer than usual.

  • In case of unforeseen delays (weather, courier issues, etc.), we will notify you and try to resolve them as quickly as possible.

Damaged or Lost Packages
  • Please inspect your order upon delivery.

  • If the package is damaged or items are missing, contact us within 48 hours with photos of the packaging and damaged products.

  • We’ll work with the courier to investigate and either send replacements or process refunds as appropriate.

Returns & Exchanges Related to Shipment Issues
  • If there has been a mistake in your order, or the product is defective, contact us within 5 days of delivery.

  • After evaluating, we will provide either a replacement or a refund, depending on the situation.